The same five questions, every single day
Wi-Fi password, check-in time, parking, towels, late arrival. Your bot answers them instantly so you never type them again.
Conversational AI for hospitality
Supercharge your lodging with smart chatbots and AI
Delight your guests and boost efficiency to new heights. Our chatbots handle check-ins, questions and local recommendations around the clock, so you can focus on hosting.
<14days to launch
24/7guest coverage
12+languages supported
~70%of routine questions handled
Easily integrates with
Airbnb
Hotels
WhatsApp
Your website
Instagram
Slack
Shopify
X
Airbnb
Hotels
WhatsApp
Your website
Instagram
Slack
Shopify
X
Our solutionsSolve your guests' pain points
Solve your guests' pain points
with Conversational AI
Guests messaging at 3am from another timezone
A guest waiting eight hours for a reply is a guest writing a mediocre review. Yours gets an answer in seconds, at any hour.
Language barriers costing you bookings
Reply natively in twelve languages. Guests feel understood, and that lands directly in your ratings.
No idea what guests actually keep asking
Every conversation is logged and analysed, turning guest confusion into a knowledge base that keeps improving.
Features
What makes our chatbots special
Personalization
Our chatbots adapt their responses based on your unique database and preferences, making each interaction feel truly personalized.
Multi-platform Support
Communicate without limits. Our chatbots work across platforms so guests can reach you anytime, anywhere.
Analytics and Insights
Every chat teaches us something. We turn insights into better performance and smoother experiences.
Natural Language Processing
Chatbots that sound human. Our AI understands context and responds naturally, keeping guests immersed and satisfied.
Integrations
All integrations →Built for your kind of lodging
Hospitality industry
Airbnb Hosts
Elevate guest experiences by providing instant support, smooth check-ins, and local insights. Make a lasting impression and create an experience that resonates with guests long after their stay.
View integration →
Hospitality industry
Hotels
Enhance your hotel experience with better guest service, engagement and local recommendations. Transform routine interactions into memorable moments while offering guests a personalized tourist guide to the area.
View integration →New service
AI video walkthroughs made from your photos
Listings with video get noticed. Send us the photos you already have and we generate a cinematic walkthrough of your space with AI. No crew, no shoot day, no nights off your calendar, and your listing stops being one more grid of stills.
- Built from your own photosSend 15 to 30 shots from your phone or your existing listing. That is the entire brief, nothing else needed from you.
- Cinematic motion, generatedOur AI turns those stills into smooth camera moves and transitions, so a static room reads as a space guests can walk through.
- Formatted for every feedVertical, square and horizontal cuts ready for Airbnb, Booking, Instagram Reels and TikTok.
- No crew, no blocked nightsNobody sets foot in your property. No scheduling, no lost bookings, and it works anywhere in the world.
4K
9:16
1:1
16:9
How it worksYou are just 3 steps away
You are just 3 steps away
from your own AI chatbot
1
Discovery call
We take the time to understand your unique challenges. By learning how your business operates, we craft a chatbot solution that fits from the ground up.
2
Customized proposal
We design a tailored chatbot proposal with the features and integrations that solve your specific pain points, aligned with your brand and guest expectations.
3
Deploy
We integrate the chatbot into your systems and test it for a flawless launch. Our team stays by your side with ongoing support from day one.
Our products
One platform, three assistants
Customer ConnectAvailable now
Unbeatable value, exceptional experience
Flexible pricing plans tailored to your needs and budget. Start delivering exceptional guest experiences with our chatbot solutions.
Explore pricing →
Employee MentorComing soon
Empowering your team through personalized guidance
Optimize your team's potential. Enhance skills, streamline communication, and foster growth for a more productive and motivated workforce.
Coming soon
Business AssistantComing soon
Your new personal assistant for efficiency and support
Boost your productivity with our dynamic support solution. Streamline tasks and embrace a new era of business assistance.
Coming soonTestimonialsDon't take our word for it.
Don't take our word for it.
See what our clients say.
★★★★★
Using the Customer Connect chatbot for my listings has been a total game-changer. It takes care of guest questions, booking info, and even local recommendations, all automatically. My guests love the fast replies and personal touch. It's like having a virtual co-host that enhances every stay.
JC
Juan Carlos CortesAirbnb Host · Madrid
★★★★★
Since integrating the Customer Connect Bot, we've seen a dramatic improvement in guest engagement. From automated welcomes to instant concierge responses and local tips, the experience feels elevated at every step. It has helped us increase our ratings and stand out in a competitive industry.
SW
Sarah WennellsHotel Manager · London
★★★★★
The hotel's chatbot made everything easier during my trip. I could request room service, ask about nearby attractions, and get restaurant recommendations, all through a quick chat. The replies were spot-on and fast. It felt like having a personal concierge in my pocket.
JB
Jake BennetHotel guest · USA
FAQs
Frequently asked questions
Everything you need to know before we build your bot. Still curious? Talk to us.
Are your chatbots customizable to my lodging needs?
Absolutely. We understand that every lodging is unique. Our chatbots are highly customizable and can be tailored to reflect your brand identity, user experience, and specific operational needs.
Do your chatbots offer multi-language support?
Yes. Our chatbots can be configured to communicate in multiple languages, helping you engage a diverse audience and serve a global customer base.
Do I need technical expertise to integrate your chatbots?
No technical knowledge needed. We handle the integration for you using our intuitive system, so setup is quick and hassle-free. And if you ever need assistance, our support team is here to help.
Can I integrate the chatbot with my existing reservation and management systems?
Absolutely. Our chatbots integrate smoothly with most reservation and management systems. We handle the setup alongside your team so you can easily manage bookings and improve guest communication.
What platforms can your chatbots be integrated with?
Our chatbots can be integrated across various platforms, including websites, mobile apps and messaging tools like WhatsApp and Facebook Messenger, ensuring a seamless and accessible user experience.
What happens if the chatbot can't answer a question?
The chatbot escalates the conversation to you or your team and notifies you instantly, ensuring the guest still gets the support they need. The question is also logged in a dedicated database of unanswered queries, helping us continuously improve the knowledge base over time.
How long does it take to deploy a chatbot?
We typically launch your chatbot in less than 14 days. Timelines may vary slightly depending on the complexity of integrating with existing systems and the time needed to build a custom database together.
When can my guests start using my chatbot?
Your guests can start using the chatbot as soon as they make a reservation. Access is granted with their reservation email and/or unique booking code.
Can I cancel my subscription?
We require a 3-month minimum contract. After that, you can cancel your subscription at any time with no penalties.
Get started
Ready to get started?
Book a free discovery call. We will map your guest journey and show you exactly what your bot would handle, with no commitment.
Live in under 14 days No technical setup on your side Multilingual out of the box